1. 14-day money-back guarantee
If OwlSpend Premium isn't for you, cancel within 14 days of your first payment and we'll refund it in full — no questions asked. Contact support and we'll process it to your original payment method.
2. Renewals
Subscriptions renew automatically. If you were charged for a renewal you didn't intend and reach out within 7 days, we'll refund the unused portion of that term. You can turn off auto-renewal anytime in your account settings.
3. Purchases via App Store or Google Play
If you subscribed through Apple or Google, refunds are handled by their systems and subject to their policies. We can't process those directly, but we'll guide you through filing the request.
4. How to request a refund
Email support@owlspend.shop from your account address with your purchase date. Most refunds are approved within 2 business days and appear on your statement within 5–10 days, depending on your bank.
5. Exceptions
Refunds may be declined where there's evidence of abuse (e.g. repeated refund-and-resubscribe). The free tier of OwlSpend remains available regardless.